Office Location

PO Box 21207 Waco, TX 76702
Phone: (855) 510-6650
Fax: (866) 446-7676

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About Us:

Health Impressions is a promotional product distributor and proud member of the Advertising Specialty Institute, a network of more than 3,000 suppliers offering more than 750,000 different products that can be imprinted with a client's logo or slogan and given away to promote a company, organization, product, service, or event.

Health Impressions is in the top 5% of ASI distributors and has served the healthcare industry for decades by providing the widest range possible of promotional products.

Promotional products, also known as ad specialties, make up a nearly $17 billion dollar industry and are used by virtually every business in America. Why? Items such as mugs, pens and T-shirts help build long-lasting, positive name recognition and provide a better cost per impression for advertisers than almost every major marketing effort, such as TV, magazines, and the Internet.

We are able to supply your company with every possible promotional product from more than 3,000 suppliers. With so many ad specialties available, there is a huge opportunity for professionals like you to boost ROI and leave a lasting impression with your customers.

Our mission is to help you create long-lasting relationships with your clients through the power of promotional products.

Thank you for visiting our site, and we look forward to developing a long and mutually beneficial business relationship.

Personal, expert service on every order:
Our team is made up of knowledgeable, friendly, and professional expertise in the promotional products industry.

Samples:
We’re happy to provide up to $10 worth of random samples at no charge so that you can see a product before you order.

Setup Fees:
A setup fee will apply to all new orders for 1 color and 1 location imprint. Run charges will apply for each additional color and imprint location. 

Reorder Fees:
All exact reorders that are within a 2-year order cycle may incur a reorder fee. Any exact reorders placed after 2 years from the initial order will incur a new order setup fee. Run charges and PMS match fees are still applicable.

Artwork:
We accept .ai, .eps, .pdf and .jpeg files. Vector art is preferred with all fonts converted to outlines but if not available we will create art for you at no charge. Artwork is kept on file for 2 years. Proofs are provided and charges may apply after third artwork change.

Rush Service:
Rush service is available on many of our products. Call for details and pricing.

Payments:
We gladly accept Visa, MasterCard, and  American Express credit cards, ACH, or checks.
All new customers must prepay their first order with the following payment options: Visa, MasterCard, and  American Express credit cards, ACH, or checks.

Shipping:
Shipment time is estimated. We are no longer able to use shipping via customers’ shipping accounts. FOB factory via Fed Ex and/or freight charges will be included on your invoice.

Cancellations:
Customer is responsible for all material and labor cost incurred prior to cancellation and will be billed accordingly. All cancellations must be in writing.

Claims/Return Policy:
Although we strive for excellence, there are times when a customer may not find satisfaction with a product. Under these circumstances, all potential returns must be submitted for review within 30 days of receipt of merchandise.
Return merchandise will not be accepted without written consent.
Unauthorized returns will not be accepted and will be returned to the sender.
Any damage or discrepancy in count of merchandise must be reported within 48 hours of receipt of the order or the claim will not be honored.

Mission Statement
Our mission is to provide quality promotional products, imprinted with accuracy and delivered in a timely manner. This mission is accomplished by establishing and maintaining close relationships offering, competitive pricing, and serving the customers’ needs before our own.

Testimonials:

“Health Impressions is my first call. My customer service rep always responds promptly to my requests. Everything we have ordered from them, we love. Thanks Health Impressions. You are the BEST!”
Sandy Foster
Lawton, OK


“Finding health Impressions was the best phone call that I have made this year, and I haven’t looked back. Health Impressions, displays what professionalism is. Our customer service rep doesn’t stop until the customer is completely satisfied. It is always a pleasure doing business with Health Impressions.”
Sheena Green
Brockton, MA


“I had a conference to plan with a limited amount of time, and the staff at Health Impressions worked with me to get what I needed in a timely manner. There are a variety of products to choose from, and the prices are great. I look forward to continue doing business with this company.”
 Alisia Hansell
Hattisburg, MS


“Before I became acquainted with Health Impressions, I used to spend hours surfing the Internet trying to find the right product at the right price. Figuring out how to get the right imprint seemed a nightmare, Health Impressions changed all of that for me. Their company defines superior customer service. Now, I have thousands of wonderful products-all just an email or phone call away. You have transformed this part of my job frm something I used to dread to the easiest part of my day. Thank you!”
Nicole Maher
Winnemucca, NV


“When we call Health Impressions, our sales rep makes us feel that we are a priority to her no matter what time and no matter if it is a last-minute order or something planned for the future. Even though we know she is busy with dozens of other customers and projects. Her customer service is a second to none.”
Dennis Sabo
Bellevue, OH